How long does shipping take?
Shipping usually takes 7–15 business days depending on your location. Once your order has shipped, you will receive tracking information by email.
Do you offer returns?
Yes, we offer returns within 14 days of delivery. Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect. Please check our Return & Refund Policy for more details.
How can I track my order?
Once your order ships, you will receive a tracking number by email. You can use this number to follow your package's delivery progress.
Are PawNomi products safe for dogs?
Yes, our products are designed with your dog's comfort and safety in mind. Please always use each product according to its instructions.
What if my product arrives damaged?
If your order arrives damaged or there is an issue with your item, please contact our support team and we will help resolve the problem.
How can I contact you?
You can reach our support team at:
We typically respond within 24 hours.